ChatterBank5 mins ago
Halifax Student Overdraft Error?!?!?
16 Answers
I recently recieved a letter from the halifax about my student overdraft (which I was in by £800 of the £1000 limit), the letter said that as I have now graduated my interest free overdraft would end on the 20th December 2009. I failed one of my years at university so asked if they could extend it by another year. They agreed and I now have until the 20th December 2010 until I have to start paying interest. Now for the strange part, having checked my account the balance now says £200 (not -£800 like before) and my available balance is £1200 almost as if someone's given me a £1000. Does anyone know why this might be? It seems ever so strange!
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For more on marking an answer as the "Best Answer", please visit our FAQ.Are you sure that this isn't some cunning wording like ' the amount available to you is £200'?
This is quite a usual stunt that includes the extent of your approved overdraft in it and is designed to enable you to forget that if your balance goes below £1000 (in your case - because you have an approved overdraft of £1000), you will actually be paying them some money for the privilege of running your account.
Welcome to the world of running your own financial affairs, by the way.
This is quite a usual stunt that includes the extent of your approved overdraft in it and is designed to enable you to forget that if your balance goes below £1000 (in your case - because you have an approved overdraft of £1000), you will actually be paying them some money for the privilege of running your account.
Welcome to the world of running your own financial affairs, by the way.
there's no new transactions in the account, it definately changed from saying available balance £200 to available balanace £1200 and account balance £-800 to account balance £200. I just can't get my head around it. Is it possible that the girl I spoke to on the phone actually just reset my overdraft??
She's reset your overdraft so it is automatically added to your physical balance.
Just get the damned thing up to an Available Balance of > £1000 PDQ.
Here's another stunt these bar-stewards play. I have a free overdraft of £250. I also have an overdraft limit of £500 - but I pay charges of course if the Available Balance goes under £250. I never asked for these things.
It's all designed to try and trap me into forgetting.
Just get the damned thing up to an Available Balance of > £1000 PDQ.
Here's another stunt these bar-stewards play. I have a free overdraft of £250. I also have an overdraft limit of £500 - but I pay charges of course if the Available Balance goes under £250. I never asked for these things.
It's all designed to try and trap me into forgetting.
Then go into the Halifax and see, as I fail to understand how you are checking your statements.
For example:
2nd December - £20 out of cash machine - balance £480
4th December - £50 from cah machine - balance £430
15th December - Deposit £10 - balance £440
Something on your statement MUST show your balance. Why do you believe it has gone up to £200 if nothing says so?
For example:
2nd December - £20 out of cash machine - balance £480
4th December - £50 from cah machine - balance £430
15th December - Deposit £10 - balance £440
Something on your statement MUST show your balance. Why do you believe it has gone up to £200 if nothing says so?
I'll go in and see, but I know theres been no activity, since the phone call the available balance has gone up by £1000 to the penny. So this is obviously to do with the £1000 overdraft. Im aware that transactions take a couple of days to show on your statement (online) but like I say I've checked every day and theres been no change