How do I get out of a phone contract or lower my tarriff?

[harmeet]

Hi I have bought a phone contract from phones4u on the network orange and pay £39.08 I am about to go to university and have got other expenses. when I got the phone I thought I was not going to go uni but I changed my mind. im finding it very difficult to pay my monthly bill, also I am finding it hard to cancel or lower my tarriff. I am currentley 3 months in to my 24 month contract and really need to cancel or lower my tarriff to atleat £15. I cant afford to buy my contract out and also cant pass it on to family. can you please help me.

Thank you

[Naomicorlett]

I am sorry to say that I think it is extremely unlikely. We were missold a contract phone when daughter went to uni ( they said calls to Isle of Man land lines were included - but they lied.) We had to get OFTEL involved in the end and did get it cancelled but was very difficult. Good luck.

[chazza]

Ring them and explain the situation to them, they may well lower the tariff (they did for a friend of mine), depending on what phone you got with it etc, but they are under no obligation to do so