Crosswords2 mins ago
Cannot access internet banking
8 Answers
I cannot access my internet banking. I can sign on and i get to a screen that says they can give me free travel insurance and I cannot get beyond this screen (Nationwide). I have just spent about an hour on the phone to their help line and all they can say is there is no problem at their end. I would be grateful for any suggestions Janet
Answers
Best Answer
No best answer has yet been selected by bluebird34. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.I;ve just been on my account, and all I had to do to clear the travel insurance screen was click on the Continue button, right at the bottom on the right of the screen. You have to scroll down to find it, but I had no prob logging in - I'm on iE. Could you see that button, did you scroll down to look?
Boxtops is my face red. I have just comeback to say I have found the continue button and saw your answer. I am sure this continue button is always there when they put these annoying messages but this one was quite hard to see and i missed it. Feel such a fool now lol thank all for taking the trouble to answer Janet