claming back ppi

[ste v]

ive had a few loans about 4/5 years ago and want to have a go at claiming the ppi back - if i ring barclays will they give me the details i need to pass onto the company doing the reclaiming or is there another way to get the details ? ive shredded the paper work ages ago so have no details at all (cant even remember exactly how much i borrowed. thanks

[boxtops]

It says in today's papers that there is no need to go through a reclaim company or middleman - the banks are setting up special hotlines to deal with all the people likely to be making claims. I needed this information a few months back when I was starting a claim - I just rang my bank and asked them for a duplicate of the original loan agreement, they sent it straight away.

[granny grump]

Don't use a middleman ste-v - if you get any compensation they can take up 33% + VAT and you will have done all the work. just contact the bank - they will deal with your complaint in exactly the same way that they would do if you used a 3rd party.
If you use a 3rd party, and there are absolutely hundreds of them, they will merely pass on the information to the bank and act as a go between - when you can do just as well yourself.

If you do lodge a complaint and are unhappy with the response you can refer it t the Financial Ombudsman and it will cost you nothing.