ChatterBank2 mins ago
Business to business contracts
2 Answers
Hi, litttle query..
As a small business i ordered goods from a supplier that i have a credit account with. prior to the goods being delivered i phoned the supplier to cancel the order, but was told that the supplier had ordered the goods from the manufacturer, and would not be able to cancel. I've not taken reciept of the goods, and there was no stipulation of a specific time of delivery when placing the order.
I know long distance selling regs aren't valid in business to business transactions, but am i being unreasonable in cancelling the order prior to it being made?
Any advice comments would be appriciated.
As a small business i ordered goods from a supplier that i have a credit account with. prior to the goods being delivered i phoned the supplier to cancel the order, but was told that the supplier had ordered the goods from the manufacturer, and would not be able to cancel. I've not taken reciept of the goods, and there was no stipulation of a specific time of delivery when placing the order.
I know long distance selling regs aren't valid in business to business transactions, but am i being unreasonable in cancelling the order prior to it being made?
Any advice comments would be appriciated.
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.I reckon you may have trouble convincing the company to accept your cancellation.
You have a contract with them to supply, based on you paying an agreed price (I assume). Unless the delivery terms were agreed as part of the contract, there is only an element of 'unreasonableness' that you could try to persuade the organisation that they have not fulfilled the contract, thus allowing you to cancel. You are in their hands - be careful or they might take you to Small Claims Court if you try to insist a contract breach by them has occurred.
You have a contract with them to supply, based on you paying an agreed price (I assume). Unless the delivery terms were agreed as part of the contract, there is only an element of 'unreasonableness' that you could try to persuade the organisation that they have not fulfilled the contract, thus allowing you to cancel. You are in their hands - be careful or they might take you to Small Claims Court if you try to insist a contract breach by them has occurred.
what is their returns policy? could you not take the goods and just return them
more of a palava for both parties but if that the way they want to be.
how long did you wait before cancelling? if it was a while i would imagine they have indeed ordered the stuff and it will cost them money to return them or to store them in the hope someone else buys them...
more of a palava for both parties but if that the way they want to be.
how long did you wait before cancelling? if it was a while i would imagine they have indeed ordered the stuff and it will cost them money to return them or to store them in the hope someone else buys them...