Hi all,
Just received a letter from local council this morning saying they were looking into a complaint I had made about the building work being undertaken on the property to the rear of ours. I haven't wrote such a letter so obviously a disgruntled neighbour is so spineless that they have to use somebody else's name :(
Is there any way I can find out where this letter has originated from i.e if it's a letter, would I be able to see the original or, if it's an email, would I be able to see the IP address it originated from.
I've contacted the council who are going to look into this and I'll be nipping round to the adjoining house after work tonight to let them know it wasn't me but I'm SOOOO angry and need to find out who's done this.
It might have been better to simply go in a politely say you don't have a copy of your letter so please can you have a copy of your letter or at least look at it so you can remind yourself of the contents. I know data protection requirements have to be followed but I can't see why they wouldn't show you the letter, since they clearly thought it had come from you. If they seem reluctant maybe you need to change the story a bit and say your memory isn't what it was and can you have another look at it.
I'm not sure how finding out the IP address would help
"I'm not sure how finding out the IP address would help"
Probably me neither :) I just thought an IP could be traced back to a person but, if it can, I probably wouldn't be able to find out due to data protection
Complaints like this don't have to be made in writing - someone could have just called in, and the person taking the message wrote down the wrong number. They're certainly not obliged to identify the true originator if it wasn't you.