Admiral Car Insurance

[kevin1223]

Was hoping someone can help me. I recently moved address, but in the same street, a few doors along. And I still park in the same secure car park. I emailed admiral with the details the other week and I got this back...

"I can confirm we have made the following change(s) to your policy, which will be effective from 10/04/13.We have also amended the address on your policy.As a result of this change a balance of £371.48 is due which has been distributed over your remaining instalments. This balance includes any relevant administration charges."

I have 3 installments left and I pay 160 a month as it is?? Im gonna phone tomorrow morning, not had time with working and the admiral office shuts when im working. Does this seem right to you? It doesn't seem fair and I cant afford it 

[boxtops]

No, it doesn't seem right - no claims or any other changes outstanding?

[sir.prize]

You will see here that Admiral has many companies in its group - including appropriately Confused.com

I learned a long time ago that Admiral and Elephant were best avoided.

[kevin1223]

No. All I done was update my address :(

[sir.prize]

sorry kevin - I forgot the link

http://www.admiralgroup.co.uk/business/our_companies.php

[boxtops]

OH has been with Elephant for a while - he had no problems with them.

[sir.prize]

You've probably been lucky boxtops

http://www.reviewcentre.com/reviews3669.html

[Prudie]

"I can confirm we have made the following change(s) to your policy......We have also amended the address on your policy"
That wording suggests they have changed more than just the address - what was listed? Anyway your only option is to make time to call them.

[sir.prize]

Prudie - don't expect a reply. kevin1223 hasn't given an answer in three years!

[kevin1223]

All I changed was my address. Nothing else. Will give them a call in the morning and see what they say :/