Price Advertising In The Pub Trade

[shortpaul]

You walk into a lovely pub with an extremely well stocked bar with all the ales, lagers, wines, spirits and so on that you could ask for. Nothing, however appears to be priced. You select a drink,ask the barstaff for the price which you decide is ok and you drink. When the change from the tenner you tendered in payment arrives however, the amount of change bears no relation to what you were expecting based on the quoted price. It then turns out that the correct, more expensive price, was only available to the bar staff thru the electronic till and you were initially, maybe quite innocently, misled on the cost. What happens though when you request to pay the price you were initially quoted. Drink poured over the head? Blackeye? What does the law say?

[Zacs-Master]

If it's an innocent mistake, as you suggest, the law has naff all to do with the situation. You merely ask for some money back.

[woofgang]

You can refuse to accept the drink but that's about it....
http://www2.eastriding.gov.uk/business/trading-standards/calibration-weights-and-measures/keeping-within-the-law-in-pubs-restaurants-and-cafes/

[Zacs-Master]

He's already had a drink and paid for it woof.

[gingejbee]

The law says that prices of drinks must be clearly displayed...

http://howtorunapub.co.uk/pub-price-lists/

[EDDIE51]

All pubs and bars MUST BY LAW ! Display a price list
Just ask to see it. They have then to give you a copy or show you where it is displayed. They can not just rely on the till price display, there MUST be an actual list , not to have one is a breach of the terms of their licence!

[gingejbee]

EDDIE...you shouldn't have to ask to see it....it should be easily visible to all.

[EDDIE51]

^^ It is often on a wall away from the bar area, the law just says it has to be displayed it does not specify where.

[Buenchico]

Despite being recently produced, the information in Gingejbee's link (which is also relied upon here by Eddie) is out of date.

The requirement for pubs to display price lists was brought into effect by the Price Marking (Food and Drink Services) Order 2003. However that Order was repealed by the Consumer Protection from Unfair Trading Regulations 2008 and there is now no such requirement.

[fiction-factory]

I've never experienced this issue, but if I did I would simply point out that I have not been charged the agreed price. If the difference was significant and there was a failure to agree I think I'd just make sure I never drank there again and I'd report it to trading Standards, but I'm not aware of it ever happening anywhere. Woitht hings like Twitter and Facebook word would soon get around if it was a scam

[woofgang]

ZM, you can still refuse it at the point where you find out the real price, so long as you haven't consumed it.

[Peter Pedant]

BC is right again but I have to say I am shocked

http://www2.eastriding.gov.uk/business/trading-standards/calibration-weights-and-measures/keeping-within-the-law-in-pubs-restaurants-and-cafes/

[woofgang]

My link also says that a price list does not have to be displayed. Pubs are now required to adhere to the same standard as shops which is that consumers should be given all the information they need in order to make decisions regarding purchase. The link suggests that the best way to do this is to display price lists but the law no longer requires it.

[bob561941]

It's no wonder pubs are closing,when they are ripping customers off by not displaying prices.