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What Is Call Sequencing

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Soph01 | 15:58 Fri 23rd Oct 2015 | Business & Finance
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Hi, One of my coursework questions asks the above and asks how I would use them. But I don't have a clue and not much info out there online, can you help?
Thanks
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Avatar Image TheChair
Basically, it's where, when a subscriber dials a number, if the number is not answered, they are automatically directed to each of a set of alternative numbers in a predetermined sequence, until either the number is answered, or the call reaches the final number which would go to either a "no-one available" message, or an answering machine.
16:12 Fri 23rd Oct 2015
Avatar Image TheChair
For example, if someone calls my office number and it's not picked up (within a set number of rings), the call is routed automatically to Skype. If the Skype call is not picked up, it is re-routed to my house phone, and if I don't answer that, it goes to my answering machine.
16:14 Fri 23rd Oct 2015

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