Money Transfer To Closed Account

[fruitsalad]

OH transfered some money from his bank to an old account of mine that is now closed, silly mistake on his part, that was on monday, I understood it automatically came back to his account, but it has'nt, does anyone know how long it should take

[dannyk13]

Check with the bank.

[fruitsalad]

I've done that they said it should bounce back in 3 days it has'nt, and I wondered if anyone else has experienced this.

[Flonska]

If that's what you have been told by the first line customer service agent, I suggest you call the bank again and ask to speak to a supervisor or other senior member of staff - especially if the amount involved is more than a small amount e.g. £20.00. Has your OH got proof of the payment e.g. deposit slip? If so, get an e-mail address and send them a copy of it.

[Peter Pedant]

well I always thought it went 'boing!!' almost immediately.
but that may not be the case .....
https://www.ukbusinessforums.co.uk/threads/bacs-payment-made-to-closed-account.377282/

[alavahalf]

When you say transfered, how did he try to pay the money into your a/c.
Personally I wouldn't start flapping yet, after all it is only the third day. If it hasn't been received by midnight tonight, then start chasing it tommorow !

[wiltsman]

When I worked in the head office of a building society, the same sort of thing happpened to one of our clients living in Dorset. I eventually traced the missing money, it had been transferred to an account at the Bank of England and on discovering this, I arranged it to be sent back to our client.
So, don't worry, the money will be safely deposited somewhere, but I couldn't say how long it will take to get back to your account.

[fruitsalad]

He spoke to the bank they said they will recall it could take up to 5 weeks....gulp!!

[fruitsalad]

alava he transferred it online, from his account to what he thought was my live account

[Flonska]

Just in case the 3 day recall actually works - leave it over the weekend. If the money is not back after 09:00 on Monday in your OH account then perhaps he should talk to somebody more senior in his bank to progress this? You may also wish to talk to your bank as well?

[fruitsalad]

Yes we both spoke to our bank they are the same branch OH paid it into an old Nat West account of mine, that is now closed

[jennyjoan]

You will be refunded long before 5 weeks is up.

[fruitsalad]

I do hope so jj