Film, Media & TV6 mins ago
Why Send This Message?
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“Mrs *** REMINDER : If you make extra payments to your credit card at any time this will not reduce your Direct Debit.”
Why does my credit card provider send me this message after I have paid substantially more off my credit card balance than is required?
Why does my credit card provider send me this message after I have paid substantially more off my credit card balance than is required?
Answers
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No best answer has yet been selected by chrissa1. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.I sort of get that, Zacs, but my dd for the minimum payment is only £6. I’m not trying to reduce the dd but just reduce what I owe overall. I’m considerably under my credit limit but just want to keep reducing the debt.
Not get the six quid they will take reduced, if I don’t pay anything.
Seems a bit daft to me.
Not get the six quid they will take reduced, if I don’t pay anything.
Seems a bit daft to me.
You agree to pay a certain amount by DD. If this does not clear the balance then any extra payment will be credited to your account but the DD will be enforced for the remainder.
Example: You have a DD for £100 per month. You owe £500. You make an extra payment of £400. Although this is above the minimum payment it does not clear the balance so the DD will take the residue.
Example: You have a DD for £100 per month. You owe £500. You make an extra payment of £400. Although this is above the minimum payment it does not clear the balance so the DD will take the residue.
Maybe we are missing the point but I don't see what the problem is here. They are simply sending this information out to everyone who makes extra payments to prevent any misunderstandings so people are clear that the DD will also be taken. Maybe they should include an extra sentence that acknowledges that some people may already realise this. They don't know who knows and who doesn't so can't tailor the message for each customer.
You DD may stop though if you pay the balance off in full, provided the payment is made early enough
You DD may stop though if you pay the balance off in full, provided the payment is made early enough