There's Something Not Right

[jennyjoan]

I have just looked at my online statement and never ever queried it in my life. However I started to count some direct payments and then the balance and it's doesn't look correct at all.

One sec I'm money over like £200 - then another seco I'm should be over £400.

What's the best way of adding up this time. Thanks

[bednobs]

jenny, i don't really know how to explain how to add up in a different manner!

[Cloverjo]

Online statements sometimes have transactions listed in a different order to paper ones. Latest ones at the top on online, but bottom on paper. That could be what’s confusing you.

[jennyjoan]

thanks I'll look at it again tomorrow.

[Tilly2]

Can you print off your direct debits and add them up on paper, in front of you?

[jennyjoan]

sorry for asking such a silly question - I shoulda known that there were more debits - it has worked out ok.

[dannyk13]

Use a calculator.