Water Bill's

[Thisoldbird]

Just recieved my water bill statement for last 12 months.

I also recieved another email informing me my DD was being reduced.

I had expected it ought to be lowered since living alone for past 12 months.

I now see I'm £350 in credit. My new DD set by Anglian Water will amply cover my next 12 month bill.

Am I within my rights f I ask for some of the overpayment back. Please

[Tilly2]

Ring them and ask.

[Bobbisox1]

Yes, it’s your money t.o.b

[barry1010]

Yes

[Buenchico]

https://faq.anglianwater.co.uk/article/qed94989/can-i-have-a-refund-and-when-will-it-be-received

[Thisoldbird]

Thank you for the link Buenchico..I have used it requesting a refund.

More use in my bank account that AW.

[Thisoldbird]

Result..refund in bank plus lowered my DD even more.

[barry1010]

Good

[rowanwitch]

Now be really cheeky and ask them if they do something similar to Severn trent's big difference scheme. If they do and you are below a certain income threshold you can get a big chunk off your bill. I only pay £43 a year now