My Facebook Account Has Been Hacked

[newcastle1]

My Facebook page has been hacked.  It was done last night when I was asleep so I didn't see message saying e mail has been changed and password has been changed.

For personal reasons, I don't use my name.  It is my first name and then a different random surname.

The problem I now have is that I can't confirm my name to recover my account as it is not what is on my driving licence.

What can I do to recover my account.

What benefits the person who has hacked my account?

Any help/advice will be appreciated.

Thank you.

[barry1010]

I doubt that you will be able to recover your account.  Facebook terms and conditions include:

 You must:

Provide for your account the same name that you use in everyday life.

Provide accurate information about yourself.

As you can't prove who you are FB won't be willing to restore your account unless they are satisfied that you had good reason.  As FB are aware of the situation hopefully they will monitor your account and close it. 

 

Hackers could use your account to contact your friends and ask them for money so let them know you've been hacked.

 

[Electrochem]

I think it's about time that Facebook made people use their proper name. I know several people who use pseudonyms, which I think is wrong.

I very much doubt if you will be able to recover your account, given that it seems that you need to provide evidence of your full name.

[barry1010]

I don't use my own name but I only interact with people who know who I am.

It would be unwise for me to use my real name due to the nature of my previous job and my unusual surname

[youngmafbog]

Sidebottom isnt that unusual.

[barry1010]

I didn't realise that you know me. Were you a client?

[ichkeria]

The whole thing is daft: all they need to do is send you a link via your email to prove your identity.

I also wonder about these supposed Facebook hacks. One of my relatives started sending me odd messages once, and seemed to be angling toward asking for my bank details but never actually did so. Someone else started posting information about who had supposedly been reading his profile.

[Buenchico]

Have you actually tried to log into your Facebook account with your regular email address and password?  Sometimes scammers will send out an email, which appears to come from Facebook but doesn't, suggesting (incorrectly) that an account has been hacked and providing a link to reset it (which isn't necessary anyway) by uploading sensitive personal information.

So it might not be a genuine hack but a phishing attempt instead.

[newcastle1]

It has definitely been hacked, they changed my e mail address and my password.  I now can't get back in with my e mail and password.

The only reason that I don't use my legal name is that unfortuntely we are in a dire financial situation so have had to sell things on Marketplace to keep us going, believe me, I don't want to be in this situation or want people I know, knowing that I am doing this to raise some funds to buy food for my family.

[Canary42]

The person who hacked your account will now write to all your facebook friends pretending to be you, with various scams to extract money from them. 

[NoseyNose]

This is a bit "off question"

I deleted my Facebook Account some years ago, when I realised people could "copy" any pictures I posted,and use then for their own ends.

[Hazlinny]

NoseyNose  ...Having just joined this morning,you are certainly having a good old nosey around - strange!  Most new people edge in slowly.

[barry1010]

Not me, Haz.  I dived right in from the start.

newcastle, from what you have said it is unlikely that you have any friends on your FB account for the hacker to scam but the hacker might take money for the items you are selling.  

I am not sure what you can do about that or what the possible repercussions might be.  If that is the case you could tell FB and ask them to remove the listings to prevent fraud.