ChatterBank2 mins ago
Pay As You Go Balance
I'm helping a relative with a new, simple PAYG phone.
I've set up the new one, with a new sim because the old one was too big, and transferred the number.
There was some credit on the old phone which hasn't transferred. My question is - if he takes his top up card to the newsagent tomorrow and tops up will it work? Same phone number, O2 same network.
And if so why did t the balance transfer with the number?
Answers
No best answer has yet been selected by Maydup. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Thanks for that tip Chris, I will give it a try because the last time I topped up my card in an O2 shop the guy mumbled something about me having to do something online then went back to playing on his own mobile phone which he had been absorbed in when I first approached him. I have provided appropriate feedback to O2 about this appallingly unfriendly customer service (had I been his manager I would have sacked him) but need to check my credit balance (fortunately only a backup to my iPhone so not critical).
^^^ You should be able to check your O2 credit balance direct from your phone:
https:/