Crosswords1 min ago
Banks
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For more on marking an answer as the "Best Answer", please visit our FAQ.Because they make business decisions based on financial information (we're �30 richer and jrtv is �30 poorer) rather than exclusively based on common sense.
Similarly, why do customers make transactions when they have 'insufficient funds' ?
Banks are very quick to jump on you if you make a mistake and charge you for it but if they make a mistake - nothing.
Just before christmas a cash point swallowed my card. I rang up and the bank cancelled one of my other cards belonging to a completely different account, they then eventually cancelled the correct card. Result I went about 3 weeks without having access to either of my accounts and all I got was a fob off letter.
One way of looking at your "30th of the month" complaint is that if your phone rings at 2am and then you answer it at 9am, I wouldn't expect that you've reacted in time.
The same goes for your Direct Debit bouncing, although there's nothing to stop the bank checking your balance later in the day before making a final decision on whether or not to bounce it.
steve:
heres a link about something similar: http://www.moneyforums.co.uk/ptopic3.html
and the important one: http://www.bized.ac.uk/dataserv/chron/news/2361.htm
I didn't make it clear that I am qualified in acountancy through the AAT and covered banking in great detail. The point I was making was that banks make money on the time delay of a cheque clearing. In other european countries the banks clear cheques after 1 day. In terms of the value a bank has in funds, the cheque value is added in 1 day but not added to the account holder. Like I said, Banks use our ordinary deposits to make huge profits which is why some charges are unnecessary.