Hi Louise. I was turned down by Northern Rock several years ago and, like you, had a very good credit rating. Although we'd owned our own property for many years, we'd only been in our current house for 6 months. That was the only explanation I could think of (they won't tell you why themselves). To be honest, it frightened the life out of me, I though "Oh no! That's it, they've marked my credit record and I'll never get anything again." However, I rang my bank instead and all was fine. Several years on, and somewhat wiser, I wouldn't borrow from my bank anymore. Go on the moneysupermarket website and have a look at the companies offering 5.8 and 5.9 (usually through web applications). I know lots of people who have borrowed with Lombard and they're very good. Some people will tell you to stay clear of companies who front load their interest as any early redemption will result in you having to pay most of the interest but if you compare the cheaper loan with high street banks higher rate, I think you'll find it's swings and roundabouts. Don't worry, if you're a good risk, others will fall over themselves to lend to you. Good Luck