News1 min ago
Paying in cast at ATM - silly question ?
6 Answers
This may sound a silly question, but today I paid some cash into the Halifax at the ATM through the deposit cash option, typed in the amount etc (after inserting Debit card etc) and then an envelope came out , placed the cash in the envelope as advised and put it back in the relevant slot - it is only just now (some 8 hours later) that it has dawned on me that I didnt actually write anything on the envelope nor did I complete any slip (there were no instructions to do either) - how can they tell it's my money please? I can go there tomorrow to check, but im having one of "them "panic moments. Thank you for any help.
Answers
Best Answer
No best answer has yet been selected by alunrw. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Did the ATM issue you wish an aknowledgement slip?
If so, does it have a transaction number on it? They'll be able to verify it by that.
Even if you don't have one - don't panic! I'm sure you're not the first person to have done this! Just get down there as soon as you can and report your mishap. As long as you can describe how much was in the anonymous envelope, I'm sure you'll be fine. Any queries, they have their CCTV to check who was in and out. Put it out of your mind for now, it'll be fine!
If so, does it have a transaction number on it? They'll be able to verify it by that.
Even if you don't have one - don't panic! I'm sure you're not the first person to have done this! Just get down there as soon as you can and report your mishap. As long as you can describe how much was in the anonymous envelope, I'm sure you'll be fine. Any queries, they have their CCTV to check who was in and out. Put it out of your mind for now, it'll be fine!
Thanks makemesmile, I did get a transaction slip and I know that I was there at 11.55am, it has put my mind at rest - In the past when Ive paid cheques in, come to think of it I dont recall then having completed any slips either ? Its strange but they seem to have a new type envelope and i was wondering if this is somehow "unique "for the transaction (cant see how it could be - but you never know).thanks anyway for the answer.
Don't panic - you have nothing to write on the envelope. The envelope is merely a way to insert the cash, and the whole transaction is dealt with inside the ATM. In order to get the envelope out, you must have told it (the ATM) what you were paying in and it is all recorded (and checked by two people when emptied, BTW).
Keep using it it and you'll get to love it, especially when it can beat the queues.
Keep using it it and you'll get to love it, especially when it can beat the queues.
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