Quizzes & Puzzles39 mins ago
utility bills
3 Answers
I have a price capped deal with EON regarding my gas & Electric until 2010. I recently got a letter from them saying my payment plan was being increased to an extra �5 per month. I asked them why they were increasing this when I am obviously on a capped price. They explaind that they projected that I was using more units than before and this was reflected in the increase. I argued with them that although my bills varied I was usually in credit one month then slightly in debit the next. I also proved that I wasn't using any more or less units than before and said this was an underhand way of bringing in an increase to keep in line with Gas & Electric going up. Eventually they agreed to increase my plan by only �1 per month. Not a lot to argue about maybe, but I still believe they have broken there promise of the price cap. Has anyone else
been conned like this?
been conned like this?
Answers
Best Answer
No best answer has yet been selected by frodsham. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.
-- answer removed --
"said this was an underhand way of bringing in an increase to keep in line with Gas & Electric going up"
They will still be charging same rates per unit etc. The only thing they may make out of it is interest if you are in credit.
Has you usage (units ) for the last quarter increased on last years same quarter? If it has then of course they will suggest you increase your monthly payments. If it hasnt then tell them where to go.
They will still be charging same rates per unit etc. The only thing they may make out of it is interest if you are in credit.
Has you usage (units ) for the last quarter increased on last years same quarter? If it has then of course they will suggest you increase your monthly payments. If it hasnt then tell them where to go.