Bank excessive charges

[filthiestfis]

Is it acceptable to complain to banks about excessive credit card charges too or just current account charges?

[bednobs]

hiya, it is acceptable to complain about anything you feel hasn't satisfied you

[Jan1957]

It's worth a try. Most banks will say no as it is still going through the courts but I complained to MBNA and got �450 back.

[London12]

It is often worth complaining about 'one off charges'. My Mother in law who is getting rather senile, did not pay enough money off the balance of her creditcard to stop it going over the limit, once they had applied their fine. I complained on her behalf and the fine was refunded. British Gas similarly tried to apply a late payment charge, which, when I challenged, was refunded. Where these type of charges are being applied for the first time, you can normally get the refunded.