Is there a compulsory regulatory body for Lettings Agents?

[nickyt75]

I have problems with my lettings agent and feel they haven't a clue what they are doing and are most certainly on the tenants side. They are not ARLA members, I have found out. Can I complain anywhere else? My complaints to them are falling on deaf ears. The tenants have broken many items in the house, have a dog, which isn't allowed, are with-holding rent and are now refusing to leave, 2 months after 6 months is up. My agent does nothing. She says they haven't found anywhere to go yet. SO FRUSTRATED. What can I do???

[kempie]

Letting agents do not need to be licensed or professionally qualified and thus no formal regulation of them exists.

Complaints against a letting agent may be directed to your local Trading Standards office or the Office of Fair Trading:

http://www.tradingstandards.gov.uk
http://www.oft.gov.uk