I don't understand this, staff pay is done by an external company in my case, and they use a software program to do the calculations, how is the HMRC involved in that process? is it that the software program is set up by their dept?
I thought it was tax codes which were wrongly given?
Makes you wonder why more trained people dealing with tax rates and such didn't pick up on the differences sooner, or they did and it's taken so long for HMRC to work out what's gone wrong and fess up!
in the three productive hours these people at hmrc work on a good day when not otherwise engaged in meetings, health and safety courses and diversity training or on the sick it is not fair to expect them also to have knowlwedge and application regarding their job is it?
be fair on these downtrodden 'public servants' and let them get on with making at least one correct calculation....how big their gilt edged pension pot will be!
In these letters are they going to show us the figures and where they went wrong or just state. Dear xxxxx, You owe us £xxxxxxx. Please pay. Yours, The Tax Office. Then again we might get a rebate!