Statement from ITV:
"ITV operates an independently developed winner selector tool under licence from a third party. This is known as inner Selector’ and is a market leading solution used for managing many competitions across the UK. The Winner Selector works by taking in all entries to a competition from each entry route, and assigning a unique random number to every entry. This is done independently of the original entry method, and assures that each entry has the same chance of being selected, irrespective of the method of entry.
The random number generator component of Winner Selector has been independently verified by an auditor appointed by the licensor, and the processes that ensure all entries to a competition are included for each winner selection are regularly verified by ITV’s independent auditors. ITV’s winner selection process is therefore robust and reliable and is applied consistently to all ITV competitions.
We can further confirm that Loose Women competition entrants who have used the free entry route have been picked as winners, as well as those who have used paid entry routes."