Tracing A Car Owner

[saintpeter48]

Its not easy to do, does anyone know the best way to trace someone through giving just the car reg?
My friend had her car damaged in a private car park, its all caught on CCTV, the offending driver didn't stop, she just drove off, the damage is going to cost hundreds of pounds to put right, the police say that they are not going to take any further action.
Has anyone any ideas as to what my friend should do, the CCTV is pretty damning, you can clearly see the woman getting into her car, then reversing out of a space but scraping and denting my friends car, she just carried on reversing, the drivers car is also damaged, isn't this classed as hit and run?
Any help much appreciated.

[Electrochem]

Tell you friend to pass the information to her insurer. When you say it was a private car park, what exactly do you mean?

[Ken4155]

Also tell your friend to let her local newspaper know of the incident. Why are the police not taking any further action?

[Milo2]

I witnessed a similar accident in a car park and took the drivers number. I notified the receptionist and left my details. I then got a phone call from the car owner asking if she could give these to her insurance company. I received a text from the insurance company and I filled in a form online giving my account of the accident. Let the insurance company know that there is CCTV evidence and as suggested then let the insurance company deal with it.

[Milo2]

Driver’s number!

[saintpeter48]

https://www.facebook.com/kate.mcrae.357/videos/10159442379032369/

[saintpeter48]

Electrochem ...... it was a doctors surgery where my friend works, not a public car park.

[rowanwitch]

If you have the car's reg no you should pass it to your insurance company, but you can apply to the DVLA if you have a valid reason,

[barry1010]

Costs just a few pounds https://www.gov.uk/request-information-from-dvla

But I would go through the insurance company, that's what we pay them for

[Electrochem]

saintpeter at 14:57: it may be privately owned, but there are exceptions if the public have access to it:

https://thedrivingsolicitor.co.uk/2019/03/11/road-or-other-public-place-where-do-driving-laws-apply/

https://www.honestjohn.co.uk/forum/post/index.htm?t=63772

Like I say, I would pass all the information on to the insurance company, who will take the appropriate action.

There is no excuse for this and people who behave like that when they cause such damage should not be allowed to drive.

https://www.ashburnham-insurance.co.uk/blog/2019/03/accidents-in-private-car-parks-and-car-park-insurance/#:~:text=If%20you%20hit%20a%20car,the%20damage%20caused%20is%20minor.&text=If%20you%20hit%20another%20car,a%20charge%20for%20criminal%20damage.

[New Judge]

The status of the car park is really of no consequence here. The Road Traffic Act (Section 143) requires a driver to have Third Party cover when driving on "a road or other public place." The surgery car park will almost certainly meet this description. But even if it did not, a driver at fault is still liable to pay for damage caused even if the incident took place on a private estate to which the public has no access. The only difference is he does not need insurance cover.

[bednobs]

I looked at your video and first off thought it didn't prove anything as it didn't look like they touched, but then noticed the scrape free side of the car turned into a scrape!. That woman has terrible driving