maybe they just had lots of people who were, you know, actually dying, and needed treatment first to save their lives?
Stuff like heart attacks, strokes, brain haemorrhages, clots, cancer, transplants, organ failure, severe injury etc etc
i agree its horrible for her to still be waiting, and i hope she gets its sorted soon...but its just a few broken bones - its not life threatening and waiting wont make it any worse...she cannot just jump the queue.
its only actually been 1 and a half days too...you make it sound like a week or more has passed.