swearing 999

[Bankonmyansa]

We had to call an ambulance today and without going into to much detail they arrived (two men) to take my elderly mother (87) to hospital. When they came into our living room to see mum one of the "crew" began to talk and then began using "Expletives" ie; Ba@@ard" talking about a neighbour. We then got to hospital, where we saw various doctors, however, one young doctor came in and also thoroughout the conversation mentioned that her senior should be with her but "He was a Bas@@d" and "Was in his room"....am I wrong in thinking that protocol has gone wrong and respect is long gone?..what happened to "Roles" in life..or am I getting old (which I know I am/not) I just think that this is all wrong...I don't invite people into my house who use vile language....yes I can swear like everyone else but surely to be professional this should not happen? What do you think? I am going to instigate a complaint, but just wanted to throw it out her to see if other people think it's acceptable?

[MWB]

I'm a great believer in "leaving your baggage at the door."

If your personal life sucks, you don't bring it into the work place. And you shouldn't slag off your work mates in front of "customers."

[Bankonmyansa]

Hi MBW thanks for that and yes I agree...but what has happened to professionalism. I mean, it's not like we went into a sweet shop and asked for sweets...this was a HOSPITAL and an ambulance..not that I am putting sweet shop owners down lol.....but at the end of the day, these will be people who will "Take care of us" and "Decide" our life or death... I don't know, it just freaked me to hear "Profesionals" use expletives.....yes having a drink with your pals, but in the workplace of such a professional environment?......disconscerting?

[Ice.Maiden]

It's not the sort of language you'd expect a professional to use in front of people, particularly as he was describing someone in a less than pleasant manner. It's a pity someone didn't speak up at the time it was said, but yes, I think you should complain. If a medic can speak like that in front of patients, it gives you very little confidence in their ability to care for anyone. It's almost dismissive. Anyone can have a bad day, but there are certain standards which people expect, and this person should've been able to use her intelligence and express herself better - or not at all.

[legendis.god]

If this is true id be shocked.

[MWB]

An organisation here had to put in a tender as the contract had expired. Of course a few other organisations did the same.
They lost the tender which went to a maori organisation.
One of the staff made a comment later on, while outside having a ciggie with quite a few others, that the only reason they got the contract was because they were maori & not based on performance.
Racist, ignorant, silly cow! She will lose her job when the new lot get in for sure. Not out of revenge for her racism but her negative stupidity.

[MWB]

I don't reckon you can be shocked by anything anymore leg. lol

Same as me.
Surprised, maybe.

[Bankonmyansa]

Ice maiden, thank you and honestly we were so taken aback that someone would/or could use language like that in OUR home that we never said anything in front of my mother....Legend.....at least I KNOW there are people out there with some morals in life...thank you for your replies..I will be taking it further tomorrow and will let you know the outcome....thank you it' s nice to know there are people out there with morals :) x

[legendis.god]

calll the sun and get them reported

illl watch to seee what happpens

[wolf63]

Slightly different but - I went to the doctor a few months back about an infected cat bite (alas it was my cat) and the doctor sat and chewed gum all through the consultation.

Put me off going back to see him. I have nothing against chewing gum chewing or swearing but there is a time and a place for them.

[Bankonmyansa]

I know Wolf...there really is a time and place for everything..I am beginning to think that people have lost the time and place......and these are all people who have got the "Time & Place"....will post post what happens with mum tomorrow.

[Ice.Maiden]

I agree with you Wolf.
Yes, let us know what happens Boma.

[paraffin]

As an ex-member of the emergency services I can state quite categorically that despite being not only verbally but physically abused on many occasions I NEVER used foul language even to those who assaulted me.
I did so LATER out of their hearing but NEVER to their face(s), even though I was sorely tempted on many occasions.

I know that we are all human but there is no excuse for using expletives to those you are meant to serve, and especially, as in this case, to people in great need of your help and expertise. It only makes the job harder for the vast majority of decent people who are then tarred with the same brush because of the unprofessionalism of the few!

The only thing I can think is that those concerned may well have been under great pressure, the emergency services are all the time. However, many members of the public never come into contact with Police, Paramedics or Firefighters, and if or when they do, the first impression is usually the one which creates the greatest impact.

None of us is perfect, though! Hang on - me halo's beginning to slip !!!

[Ice.Maiden]

Well I think we've established that there's a time and a place, paraffin. If a professional came into MY house and referred to a neighbour as a ba$tard, I'd tell them to get out, and report them. Mind you, that wouldn't happen, because I don't have any neighbours - but you know what I mean!
I have the greatest respect for ambulance crews, who often have to witness some horrible sights, and also run the gauntlet of abuse, but B's question was just to ask for opinions about her own situation. I think it was out of order, that's all.

[pinktwink]

bank i agree with Ice totally unacceptable an I would report the mater. I am a team manager in social services and if one of my staff spoke like that I would be having a word . We all work under strains pressures and demands but we are paid to conduct ourselves in a professional manner at all times. I have beeen both physically and verbally assaulted in work and not once have I swore at or in front of a client, ypu must remain respectful and professional. I would complain in writing to the hospital board

[MWB]

I used to work for Dept of Social Welfare - front line officer. I had all sorts of abuse & things thrown at me, etc. Had to have a police escort & security once too.
But I never once let my professionalism slip. Oh I railed in front of my workmates & they back at me about the abuse we all got.
One woman, who was born with no arms due to her mum taking thalidomide, & was 7 months pregnant too, was shoved over by a "client." She pressed charges but didn't lose her cool in front of the wetstain.

[pinktwink]

MWB r u Irish???

[MWB]

No, pink. I live in New Zealand.

[Ice.Maiden]

BH, MWB!!! When I hear things like that, it makes me seethe.

[MWB]

Yeah, Ice.

And these are the ones who come in for extra assistance as they spent their dole money on beer, lotto, racing, etc.

And the ones who have 20 grandmothers. They try, every now & then, to try to get assistance for travel to the funeral - & it's always on the other side of the country.

Idiots!

[paraffin]

pink:

I'm "almost" Irish: Both sets of grandparents Irish, father brought up there, cousins still living there, have visited a fair few times. Have lots of Irish music, like Guinness, brought up in "the one true faith", usually support Ireland in sport etc.


Does that count?