ChatterBank1 min ago
Virgin Train Ticket Refunds?
Am i wasting my time?
Booked 2 tickets several weeks ago. But my wife cant travel now. Due to personal reasons.
Its looking like a phone call because ive had no luck trying to do it on the internet.
Thanx in advance
Booked 2 tickets several weeks ago. But my wife cant travel now. Due to personal reasons.
Its looking like a phone call because ive had no luck trying to do it on the internet.
Thanx in advance
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.You can't get a refund on 'Advance' tickets. You can get a refund on other types of ticket but subject to a deduction of £10 per person per ticket:
https:/ /www.av antiwes tcoast. co.uk/h elp/ref unds
https:/
Don't give up. 3 years ago my Aunt had a fall and could not travel.She had advanced tickets.After emails and discussions by telephone I complained and eventually spoke to someone who was compassionate and I received a full refund.It took a while but if you are polite and patient you probably would get a refund or tickets for another journey.Good Luck !
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