Customer Care

[abhachichi]

How to Handling Customer Conflicts & Complaints and ways of Resolving them?

[B00]

sorry?

[factor-fiction]

If you want us to take the trouble to do your course work please take the trouble to set out the question properly. Did you get any course reading lists which might help you? There is lots of information online too.
If you draft some bulet points listing the key points from your essay I'll try to comment on them

[Electrochem]

Sorry to be a pedant, but this is not a question. It is a statement with an unnecessary question mark at the end.

Are you asking ho to handle the above situations?

[abhachichi]

Sorry guys, it was a question, as how to resolve the above situation.

[sara3]

the customer is always right.

the end.

[buildersmate]

Plagiarise something off this link - but don't just go blindly copying all of it.
http://www.businessli...301501&type=RESOURCES
How can someone know how to put a question into AB but not know how to search effectively for this sort of business stuff?

[factor-fiction]

Hi BM- maybe a course work deadline is looming or the poster simply hopes someone will provide the essay for him/her. Are you also able to offer assistance regarding this poster's other assignment?
http://www.theanswerb.../Question1030532.html

[sherrardk]

Hi Sara - try telling bloody Wookey Hole that!

[boxtops]

There are plenty of courses and advice about conflict resolution, and how to defuse situations before they escalate. Likewise, every company should have a complaints policy as to how they are handled and responded to.
Try the Businessballs site, excellent material for all aspects of work, loads of resources. http://www.businessba.../customer_service.htm

[abhachichi]

Thank you guys. Really appreciate your help.