I used to work for a large computer company and often the sales people would sell an expensive computer system to a customer, then tech support would spend ages trying to get it all to work. Meanwhile the sales rep was off making another sale.
The joke we used to tell about this situation was when the sales person and the tech support person went bear hunting.
They were in this log cabin in the middle of nowhere.
The sales person went out early and said he was going to catch a bear. The tech person sat and waited.
About 2 hours later the door to the log cabin flew open, with the sales person rushing through the door, and a 7 foot grizzly bear rushing behind him.
As the sales person leapt through the back window he said to the tech support person "Here is the first one for you, I will go and get another".