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hc4361 | 11:16 Tue 01st Nov 2016 | How it Works
4 Answers
I have had a message from a man in Holland via Ancestry.co.uk and I can read his message via the email from Ancestry.

I want to reply to him but I cannot open his message on Ancestry - in fact I cannot open any message.

If I reply to the email will he get it? Does anyone know why I cannot open the messages in Ancestry?
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Avatar Image Buenchico
If you can't open the messages on Ancestry.co.uk it's almost certainly due to incompatibility between that site's design and your browser. Try another browser; with luck, you'll then be able to open (and reply to) messages.
13:09 Tue 01st Nov 2016
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Thank you

13:42 Tue 01st Nov 2016
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Hurrah! It worked in Edge.
13:54 Tue 01st Nov 2016
Avatar Image Buenchico
Thanks for letting me know. (I do get a few answers right occasionally!)
14:12 Tue 01st Nov 2016

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