I just put my GORGI number in the search box (1st time i checked myself out ) lol. And it just came up as a registered company and did not list the operatives. So i then put in my own unique operative id. ( the card serial No. ) displayed at the bottom of my card, and it then confirmed i was registered under my company name . It stated my name and the company name aswell.
So you need to input the serial number of the person who installed your boiler. It will be on the CORGI id card, or if you never seen his card then it is on the CORGI certificate you recieved from them. It will be interesting to see if the person who installed it is listed ???
http://www.trustcorgi.com/consumer/CORGIIDCard .htmx
If you havent got the card serial number of the installer then ring the company again and leave a message stating that you would like it for your records. If they havent got anything to hide they will gladley give you it. Also state that you intend to contact CORGI about the installation aswell. Then you can check that this matches the name of the installer who did or didnt carry out you're work. to the name of the person who's number they give you. If they still Ignore you it is time to get in touch with CORGI to voice you're concerns. and ask for an inspection. This will not cost you anything.