Crosswords3 mins ago
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For more on marking an answer as the "Best Answer", please visit our FAQ.We have a hotpoint and it did something similar. Door lock would not come off. Phoned up and was advised to simply switch off the power and remove plug from socket and leave for a while (I think he said 30 minutes but I left it a few hours) Plugged back in and have had no repeat of problem since.
I think the powering down resets the PCB (control board)
Worth a try
I think the powering down resets the PCB (control board)
Worth a try
I think a call to hotpoint customer services might be the best way forward.
Customer Service
Mon - Fri 8.30am - 5.00pm 0870 442 7665
Only other thing I can think of is that the door would possibly stay locked if the water was not fully pumped out from the machine, either due to partially blocked drain hose or gunged up or faulty pump.
Customer Service
Mon - Fri 8.30am - 5.00pm 0870 442 7665
Only other thing I can think of is that the door would possibly stay locked if the water was not fully pumped out from the machine, either due to partially blocked drain hose or gunged up or faulty pump.
some washing machines have a cord fixed behind the filter flap door that will open the door if pulled. Is the machine full of water, if so disconect the waste pipe and drain the water into a bucket, this may let the door open if switched back on.
Last resort use a thin flat bladed screwdriver, a blunt ended one of possible to get round the seal by the lock, you may be able to release the door
Last resort use a thin flat bladed screwdriver, a blunt ended one of possible to get round the seal by the lock, you may be able to release the door
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