Question Author
boxtops - yes, it is the same incident but I posted this question as things have moved on. The council and their insurers have informed me that I was the only claimant on that day, even when a second vehicle was damaged at the same time and had a large dent in his rear panel.
Fortunately, this driver took my details on the day and has since contacted me. His statement of claim is identical to mine and he has had the same reply from both the council and their same insurance handler who denied any other claimants to me.
As both have deliberately lied with regards to my question about a second claimant and they refuse to compensate us for damages even when we were told that there would be no trouble with our claim by their foreman, we are both taking this claim further and I need as much information as possible about health and safety practices.