John Lewis Built In Double Oven Jlbido915X.

[Aeolus]

I have just bought a John Lewis Built In Double Oven JLBIDO915X.
Does anyone know the Original Equipment Manufacturer (OEM) for this?
John Lewis Customer Support is useless. If you fill in the on-line query form they automatically ask for an Order Number then tell you, as it is a In-store order, they cannot help. If you ask the store they either don't know or won't say.
The user paperwork is rubbish and I would prefer to find the OEM and use them for technical/spares/extra items support outside Warranty.
It's not Electrolux.
Thanks in advance to helpful responders.

[Tilly2]

Is it actually faulty?

[Prudie]

This seems to suggest that most of their appliances are Electrolux with some Fisher and Paykel (who?) and a small number Smeg
http://www.ukwhitegoods.co.uk/help/about-the-appliance-industry/manufacturer-information/3204-john-lewis-appliances

[Aeolus]

Tilly2. Does it matter? BA in error.
Prudie. Thanks for the steer. Electrolux say they do not make it. Fisher... seem fridge freezer orintated but Smeg might be worth a go.

[sddsddean]

Just a thought...have you found the serial number label on the oven? It should be on a little panel about 50mm x 10mm, usually stuck on the edge of the door or door frame (only visible when you've got the door open). Try putting it into google and see what comes up.

[Quantum-912]

See this photo which clearly shows the Electrolux logo in the bottom left of the label:
http://shiftinggear.co.uk/wp-content/uploads/2016/12/JLBID0914X-John-lewis-double-oven.jpg