Poor Customer Service From Fascia Company

[MichaelZZ]

I have recently had new "Roofline Products", i.e. fascias, soffits, guttering, etc, fitted to my house. The job has been left incomplete and I have trustingly paid the company for the work done so far. However, I cannot now get a completion date out of them, despite several phone calls.
Does anyone know details of the Managing Director / Chairman / Chief Exec of Just Fascias, Wakefield Road, Barnsley? Obviously I have got their phone number but I now want to take this matter to someone who can actually take the necessary action to get tha job finished.
Thank you in advance.

[Oldred]

Does this help ?

http://www.checkatrade.com/JustFasciasLtd/

[Buenchico]

The sole director of the company is 56 year old Glyn Burns, of The Barn Briery Court, Chevet Lane, Wakefield, West Yorkshire, WF2 6PT.

He's also a director of Just Renewables Ltd, Just Solar Power Ltd, Just Roof Tiles Ltd, Just Roofing Ltd and Just Fascias Ltd, as well as a former director of Wakefield Football Club.

The company secretary (possibly his wife) is Janine Tracy Burns, of the same address. (She's also either the company secretary or a director of all of Mr Burns' other companies)

Their home phone number is ex-directory. However Mr Burns' mobile number appears to be 07973 141331, with his personal email address being [email protected]

[MichaelZZ]

Blimey, Chris, that was impressive! Many thanks for all that info. I had seen the name of Glyn Burns but couldn't see his position. I shall pen him a note forthwith.
Thanks also Oldred for the Checkatrade link. Interestingly, the guys who did the first part of the job gave me a Checkatrade form to fill in on completion of the job. Their foreman said that they had only recently got involved with Checkatrade so would welcome positive feedback. I shall see what, if any, joy I get from Mr Burns before I leave any feedback (or not).

Thank you both again for your speedy replies.

[sinderella]

Please let us know how you get on

[Tuvok]

Trading Standards?

[MichaelZZ]

All now sorted!
in the end I didn't need to send the letter that I had written as the very pleasant receptionist did a "bit of gentle cage-rattling" and was very quickly able to give me an installation date. The job was completed yesterday by the same team as before - three lovely lads who were polite, professional and generally a delight to have around.
(Yes, I have passed that back to the company.)