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Thanks for responses, I took the advice of flyciderman and it seems to have created a ripple down the chain. Apparently our buyers are using a non-stream lender 'beacon home loans' and our solicitors have confirmed this firm are longwinded in their process and use their own solicitors to verify paperwork etc, and this can create additional extra enquiries into the process. So tonight our buyers sols have confirmed they are now awaiting a confirmation certificate on available funding. So hopefully pending this we can exchange within days. At last the agent and sols have given the same version of events today, and that's all we asked for in the first place ! - Being left in the dark with no explanation just causes extra stress we can all do without. Interestingly our buyers had 2 surveys done, a valuation in June and a full one in July. Both were squeaky clean, so no room for any further reduction on price.