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The first time was a few years back, I was doing a refurb on a bungalow for a friend, Zenith phoned me as usual, making a pain of themselves, so I asked that they Quote me for replacement windows to the bungalow, I was very busy doing other things when this plonker turned up, I shook his hand, said hi, and said have a measure up and give me a quote, Nope! he wanted to sit me down, go through all the bull***t, then he turned round and told me they dont work for developers, To cut a long story short, I ended up telling him to get lost.
I see they are offering a 50% discount for flat roofs, so I gave them a ring and asked for a Quote, Then I had a call from them confirming it, then next day I had another call confirming it, both times insisting both myself and partner will be present, then 3 hrs before the appointment I had yet another call confirming it,. the time came and went, no one turned up, so I phoned them, and was told it would be looked into and they would call me back, 40mins later I had to phone them again when I was told a manager would phone me, well I heard nothing and ended up phoning them yet again to tell them not to bother.
Sorry this goes on but I want every one to know what a cr*p company they are, If I could put them out of business I would, I am still very angry.