Dear Mr Pablo,
Thank you for your recent email regarding our Euthymol® toothpaste.
European Regulations and standards are continually evolving and as a result of the new European Cosmetics Regulation, many companies and raw material suppliers are required to update their documentation to meet the more detailed requirements. In some cases products and formulations may also need updating.
Johnson & Johnson Ltd, the makers of Euthymol, has temporarily stopped the supply of Euthymol toothpaste while the product is being reformulated. As a result, some consumers may find that product availability is limited at this time. The new formulation of Euthymol is expected to be available in the first half of 2014. We would like to reassure consumers that they can continue to use existing supplies of Euthymol. The current formulation is safe and has a long history of safe use.
Assuring you of our best attention.
Kind regards,
Natalia Bond
Assistant Consumer Support
Johnson and Johnson Information Centre