Question Author
All she received was this letter:
When visiting a property and either staff or the Contractor discover that the living room is being used as a bedroom i.e. a bed is physically in the room on a temporary or permanent basis, with a non-room sealed appliance. The gas servicing Contractor will shut off and label the appliance and issue a CP14 warning notice and appropriate red warning notice advising that the appliance is unsafe and at risk (AR). Temporary heaters should be issued as required. The Gas Contractor must notify the Heating Team immediately on what action has been taken.
Upon receiving the above information the Heating Team will arrange for the Neighbourhood Manager to contact the tenant immediately and/or liaise with appropriate support agencies to discuss the situation. If it transpires that the tenant has to sleep in the room which is fitted with a non-room sealed appliance on a permanent basis, then this will involve finding suitable alternative housing for the tenant or making an application for a change of heating.
Note: Under no circumstances can a tenant be given permission to sleep in a room with a non-room sealed appliance.