Just Topped Up My Gas Card Before Registering It.

chrissa1 | 12:21 Fri 19th Oct 2018 | Home & Garden

9 Answers

Help. I didn’t read the letter properly and topped it up before registering it with the meter.

What should I do?

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Mamyalynne

Is there a contact number on the letter?

chrissa1

Question Author

Yes. I’ll give them a ring.

chrissa1

Question Author

Been on hold for 19 minutes.

Mamyalynne

Oh, what a pain - you won't be the first to have done it Chrissa.

chrissa1

Question Author

51 minutes later. All sorted. What an idiot I have been. :)

chrissa1

Question Author

They are going to refund my erroneous top-up though.

Mamyalynne

At least you are a step nearer getting going Chrissa.

albaqwerty

glad to see it's sorted Chrissa.

Just a word of advice/info/general chit-chat.

I never realised that they have batteries (which is decidedly a d'oh moment) keep your suppliers number to hand for future reference if/when the meter displays that the batteries have died. x

chrissa1

Question Author

Have visited SEVEN outlets that appear on the Eon website for my home town and NONE, yes, NONE of them have any cards.

Shall try some more abit further afield tomorrow but, what a way to run a company!!!

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