Carers!

[Thisoldbird]

We are having to use the services of a care agency for couple of months now.

So far had 3 different agencies, all arranged on hospital discharge. I gather it's a question of who has vacancies at the time.

I am fed up cleaning up behind them. From wet towels left in sink or bathroom floor urine spilt on carpet, wallpaper scraped of wall in a prominent area. Dirty tread marks from heavy soled shoes right the way through.. to today when a carer left a full catheter night bag ready to throw in the dustbin!!

Who on earth trains these people. Think I can answer my own question..they watch videos online in their own time.

They charge the NHS exorbitant fees.

I've done the job so know how it should be done..what a client should receive.. if I could care for OH myself I would be doing so meanwhile it's hard going..just letting off steam really.

[woofgang]

Can i suggest that you take photos and complain?

[TonyV]

I hope I don't experience similar service when my partner is discharged from hospital. Expected later this week.

[Paigntonian]

Yes, complain. Very loudly. Take photos.

[woofgang]

TonyV My late Mum had post discharge carers a couple of times then permanent carers as she got less able. They were all lovely, very efficient and went above and beyond. Some were English, some were European and some were African.

[TonyV]

Wolfgang I don't mind or care about the ethnencity of the nurses, providing Jen gets good care.

[woofgang]

yes, just mentioning as I know it has been said that the english ones are ok but not foreigners!

[TonyV]

OK Wolfgang I will be around at every visit, will give feedback. If it wasn't for "foreign" nursing staff what would NHS be doing?

[woofgang]

no idea Tony!

[DTCwordfan]

you gets what you pay for......

I'm thinking of moving into caring, residential and for a good term, if the client wants it and in return for decent accommodation etc. It's for a company highly thought of....

[Thisoldbird]

I have taken photos and complained. Not much improvement so far.
The Bridging Team first responders from hospital were excellent, it's some agency's don't seem to give training. It's not as simple as turning up at the given address..there will be a sick/ disabled person requiring more than a face and hands wash.

Today's carer had no idea how to change a catheter bag. I intercepted the overnight catheter bag before it went into my bin..it was full of urine!!
No no no..

Masks make it almost impossible for me to understand them unless they are English..only 3 of those so far.

This getting old age gets harder by the day..

Hope you have better luck TonyV

[jennyjoan]

A friend of mine was released by "private ambulance" after being in hospital for a week. It was in December I think - that night absolutely freezing. The "carers" picked her up from the hospital doors and walked her "with chronic COPD, to an open ambulance door where another very old lady was laying freezing on a stretcher and whilst my friend couldn't talk - the old lady was beseeching her to help with her eyes - so frightened.

[TonyV]

I can only hope / wish my experience will be better.

[Smowball]

That’s absolutely appalling!!

[david small]

The way our elderly are treated in this country is a national disgrace. As the Who sang,’’ hope I die before I get old” Oops, too late.