Amazon Returns

[Coppit]

Before returning an item with QR code sticker, I want to be absolutely sure. The instructions refer to Post Offices but the map shows up red Post Office boxes nearby to me. Is it OK to post item there?

[Buenchico]

You're meant to take the item into a Post Office in order to obtain proof of posting and tracking details. If you drop it into a Royal Mail parcel post box (or an ordinary post box if it's small enough to fit), the postage label is still valid but you won't have any form of redress if it goes missing. because you won't be able to prove that you returned it.

[barry1010]

I wouldn't post any item I was returning to any seller by post box - there is no proof of posting.
The onus is on you to prove that you posted it if you want a refund

[Coppit]

Sorry to be so dim. If I post through the red letter box it will be with the QR code provided online by Amazon attached to it. If I go to the PO what do I have to take, as well as the package so that when it is opened at Amazon it can be identified as coming from me?

[barry1010]

Coppit, the post office will give you a receipt to prove you have given them the parcel. You don't need to take or do anything else

[barry1010]

The QR code will identify you as the sender and the item

[-SharonA-]

If you are returning something and the seller knows, there would have been some email communication with the seller or Amazon telling you what to do.
One thing is you have to have the barcodes either displayed or in package with your name & reason for returning. You do need proof of posting.

[barry1010]

Sharon, the QR code is unique and has all that information

[Peter Pedant]

yeah, OK if you want to miss out on the refund.

remember you are returning to the firm and not amazon
and there must be a reason for the return.

I had a clerk email me ( Mittsi her name) - we have had a parcel we dont know who it is from, but it might be yours. we had it a week.

and in an instant it became clear why there was all the la-dee-dah

oh and Mittsi ( bless!) thought I had spent too much on the return and wanted to cut the bill.

[Coppit]

Thanks for all contributions. In the event is was simple. Unaddressed parcel weighed at PO, the QR code scanned, label printed and receipt given. The refund was made before the parcel arrived.

[barry1010]

Amazon has always been very good at accepting returns and quick to refund in my experience. Glad you are sorted