I am in the last few days of having an IKEA kitchen fitted, despite living over 2hrs away from my nearest store. IKEA have been fantastic throughout - nothing missing from delivery, delivery on time etc....My kitchen fitter swears by IKEA and thinks both MFI and B&Q are to be steered well clear of. IKEA units are very sturdy and the backs of the cupboards and bottoms of the drawers are not made of thin plywood, but thick solid wood. Fitter says they are a lot easier to fit than MFI and B&Q - although you do need a batten around the room for an IKEA kitchen as they have no recesses for service pipes. IKEA deliver all over the country & send on any replacements/missing pieces (not that I had any missing, but dropped a drawer front which chipped & got a free replacement sent) . IKEA highly recommended!! And a fantastic IKEA kitchen fitter too, who travels the country..