is it legal?

[mimajem]

Does anyone know where we stand, we phoned a removal company to ask for a quote and we were asked the size of property we had , they were told a 3 bedroom bungalow and despite being asked to view the property they did not come out. Since then they gave us a written quote which we verbally accepted, on going to said removal firm to collect boxes, I was asked for list of items to be moved they then renaiged on their offer and have significantly increased their price are they entiteled to do so? They stated their reason for doing so as 'you have more than the average three bedroom house', without originally stating what the average three bedroom house should contain.

[joko]

just find another firm.

if this is the way they choose to do business, they are obviously not a very respectable and upstanding company, so you are better off without them

[Loosehead]

They are within there rights but a right shower of sh1t as joko points out. Just go elsewhere, a reputable firm will first come and survey the property and give a quote based on what's to be moved. The size of the place can be misleading. I mean a 3 bed house belonging to a minimalist is a different prospect to a 3 bed house full to the rafters with clutter.

[Orlando1]

Try this website http://www.helpiammoving.com/ they have a questionnaire to list all your belongings and will then contact companies for you.
I moved 180 miles using this service and had no problems.

[Stu Dent]

They are certainly NOT entitled to increase their price!! The removal firm made you an offer. You accepted that offer. Offer plus acceptance constitutes a contract. The firm have made an error by making such a low offer. That's tough on them if their error (as it appears) was not induced by you.

So, the firm are in breach of contract. You are entitled to seek damages for the difference in what you ended up paying from what you originally agreed.