Getting out of my mobile phone contract.

[kiwi4748]

How do I get rid of my contract? I am currently on Vodafone pay monthly and I wanted to cancel my contract. My 18 months contract has ended. So I phoned up Vodafone to cancel my contract and telled them I want to cancel my contract. Then they telled me I have to write a letter. So I did. Got a phone call. They said I can have cheaper line rental �17.50 a month. I said to them its cheaper on pay as you go. They say no it isn't, I get this 14 days to cancel. So I said ok and got this letter saying its �35 a month line rental. Phoned up to say I want to cancel within 14 days. They told me to write another letter out. So I did, they reply by mail. The letter says I can't cancel if I do I have to pay �400! (rest of monthly contract) This is really unfair as I let them know within 14 days. I've phoned up vodafone and telled them and they think they didnt get any letter from me. I telled them I wanted to cancel but thet keep saying I can't so I hunged up cant get any sense into them. I dont know what to do next. Do I phone up again or cancel my direct debit to vodafone or what? I don't know. I wished I stuck to pay as you go now. Its not cheap im paying �60 a month. Dont really use it much. Can anyone can help me?

[jules77]

write to them and tell them you cant afford to pay the contract, feel you have been misled, and cancel your direct debit.