stoves are in liverpool and will not talk direct to wholesalers or repair companies. i went to my local Heating replacement parts for standard parts for my stoves cooker and the firm had to e-mail them to get an answer
for anyone who ever needs parts for any make and model of cooker (or fire) always try "gas on spares" of halesowen in birmingham first, if they cant' get it then no-one can
they have a website where you can look up their number and they do mail order.