House Alarm - Accenta 8 - how can I remove tamper light flash

[ericc]

Recently an electrician came to fix an exhaust fan in our kitchen, he switched off the main power supply (for the whole house) so he could fix the fan. When he left, I realised that 'tamper light' from the control panel flashes constantly. The control panel is to activate/de-activate my house alarm - accenta 8. The tamper light constantly flashes every 1/2 second. I did try to remove the tamper light by pressing 'reset' button but it does not work. However I am still able to activate /de-activate the alarm. Please can someone advises me on how to remove the tamper light? Many thanks

[Disco Fever]

I think that is to do with the engineer reset feature and this can only be done with the engineers code it's something the installer can put on the alarm so when it starts to flash you ring him up and he charges you a fortune to reset it, also when did you have it fitted as after 5 years you need to have the panel battery changed.

I'll have a look in the engineers book I have for the Accenta 8 MIni tomorrow and let you know...

[woodchopper]

Usually you haver to put in your user code first then press re-set - but if the tamper was because the power was off for a while - most likely the panel battery is done as Disco says.

[ericc]

thanks Disco Fever & Woodchopper. Panel battery was replaced late last year or early this year. And I've just tried to enter user code + reset, but it does not work. Hopefully you can find something from manual that can save me fortune.

[Disco Fever]

Do you have the engineer manual as if you do it tells you how to get rid of this, if not let me know and i'll dig out the one I have....

Also do you know the engineers code, it could be 9999

[ericc]

Sorry I don't have any manual. I would be greatful if you can find yours. Thanks

[Disco Fever]

http://www.diy-alarms.co.uk/catalog/product_in fo.php?cPath=115_116&products_id=342


Try this link it gives you the Accenta 8 user manual but I think you will need the engineers manual....

[Disco Fever]

Can you try, prog then 9999, which is the default engineer code, if this works then all is good, if it doesn't then it means an engineer reset which will mean taking the panel cover off and blowing the NVM chip so is goes back to factory settings, sounds hard but it is easy when you know what your doing....

[ericc]

I did try program + 9999 but it does not work. Would it be possible to show me step by step on how to do 'engineer reset'. I must admit i am not a DIY person, many thanks

[Disco Fever]

It isn't easy for a novice, the only thing you can do is search around in your area for a small alarm business that can do this for you and ask them all for a quote, if they say that the alarm is now obsolete they are trying to sell you another alarm, the Accenta 8 is still being sold in the alarm shop I use.

[ericc]

thx for your advice, disco fever

[Disco Fever]

No problem ericc.....