Hi, I Would again contact this this garage 7 explain what you have stated, If pos get someone to go with you as a witness not a member of your family, give them the chance to either repair & issue you with a replacement car until your is ready I would go in & see them in a cool manor do not loose your rag this does not help, if no joy, sent them a letter/ Registered letter 1st Class recorded if still no joy, Your last option (This does work) Trading Standards, AA RAC you have then given them every chance, They will soon jump belive me.