ChatterBank1 min ago
Norton set up issues
i have just purchased the Norton 360 V4 and followed the instructions to download it from the website.
I automatically downloaded the 30day trial and did not ask me to enter the product key.
I now cant find anywhere in it where i have the option to activate the years worth i have just paid for..........
Can anyone help?
I automatically downloaded the 30day trial and did not ask me to enter the product key.
I now cant find anywhere in it where i have the option to activate the years worth i have just paid for..........
Can anyone help?
Answers
Best Answer
No best answer has yet been selected by GraemeC. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.This happened to me the other day when I installed it for a friend.
I did eventually find the place to enter your key but cant remember exactly where as I dont have the laptop here any more.
I think it was the option where it says "buy Norton" (or words to that effect).
When you start that option it then says "do you already have a code" or words to that effect and you enter it there.
I did that and it entered the year on top of the 30 day trial.
I did eventually find the place to enter your key but cant remember exactly where as I dont have the laptop here any more.
I think it was the option where it says "buy Norton" (or words to that effect).
When you start that option it then says "do you already have a code" or words to that effect and you enter it there.
I did that and it entered the year on top of the 30 day trial.
I had that as well when I renewed my Norton Internet Security.
I contacted the Norton site and eventually found a FAQ that said I should click on the 'Renew' button on the first screen. This asked for the product key and after I had entered it things were OK after that.
Maybe 360 does something similar.
I contacted the Norton site and eventually found a FAQ that said I should click on the 'Renew' button on the first screen. This asked for the product key and after I had entered it things were OK after that.
Maybe 360 does something similar.
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