Help needed with Printer

[granny grump]

I have just changed 3 cartridges in my printer Epson Stylus SX125 - the black one didn't need changing. I've tried to print off a new quiz but it won't print in colour only black & white

What am I doing wrong? Please can you help

[Buenchico]

Clean the print head.

Go to Start > Printers & Faxes.
Right-click on the icon for your printer.
Look for a 'Maintenance' tab (or similar) and click on it.
Look for a 'Deep clean' (or similar) option and run it.
Then print a test sheet. (You might need to run the cleaning utility several times to fix the problem).

Chris

[granny grump]

Thank you Chris off to put my overalls on and carry out some maintenance

[granny grump]

I've tried all that Chris replaced the black cartridge and printed off a test page and it is still in black and white and now it says that the cartridges are almost empty I'm getting really stressed now

[boxtops]

This sounds like an idiot question, but are you sure that you have taken all the sealing strip off the contacts on the colour cartridge? (I speak from experience!)

[granny grump]

No its not an idiot question boxtops - I did go back and check that!!

[rojash]

Years since I had an Epson, so this is a bit of a guess.
If the colour cartridges were empty, did the printer switch to printing in grey-scale?
You might find such an option checked in the printer configuration options.

[granny grump]

thank you rojash - will investigate - but not tonight